Privacy Policy – Check a Treatment (CaT)
Effective Date: 26 October 2025
Check a Treatment (“CaT,” “we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, platform, marketplace, and related services (collectively, the “Services”). By using our Services, you consent to the practices described herein.
1. Information We Collect
We may collect the following types of information:
- a) Personal Information:
- Name, email address, phone number, payment details, and location.
- Practitioner qualifications, business profile information, and service offerings for business members.
- b) Account Information:
- Login credentials and preferences.
- User activity on the platform, including messages sent via Live Chat, listings interactions, and marketplace purchases.
- c) Technical Information:
- IP address, device type, browser type, operating system, and usage data.
- Cookies and similar tracking technologies to enhance your experience and personalise content.
- d) Content Contributions:
- Any photos, videos, reviews, or other content uploaded by users or business members.
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve our Services.
- Communicate with users and business members about updates, promotions, and account activity.
- Facilitate marketplace transactions, bookings, and live chat communications.
- Conduct research, analytics, and audits to optimise platform functionality.
- Comply with legal obligations and protect the safety and security of our users.
3. Sharing Your Information
We may share your information with:
- Service Providers: Companies that assist in hosting, payment processing, marketing, and analytics.
- Business Members: When necessary to provide platform services, e.g., sharing customer bookings.
- Legal Authorities: Where required by law, regulation, or legal process.
- Affiliates: Only where relevant to platform services or marketing.
We do not sell your personal information to third parties.
4. Cookies and Tracking
We use cookies, pixels, and similar technologies to:
- Personalise content and advertisements.
- Analyse usage and improve Services.
- Remember login and preference settings.
You can manage cookies through your browser settings, though some features may be limited.
5. Data Retention
We retain personal data only as long as necessary to provide Services, comply with legal obligations, or resolve disputes. Business member data will remain accessible on the platform until the account is deleted or terminated.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Withdraw consent to data processing at any time.
To exercise your rights, contact us at admin@checkatreatment.com.
7. Security
We implement technical, administrative, and physical measures to protect personal data. However, no online platform is completely secure, and we cannot guarantee absolute security.
8. International Transfers
If you access our Services outside the UK, your data may be transferred to, and processed in, other countries.
9. Children’s Privacy
Our Services are intended for users aged 18 and over. Customers for Children Treatments may only use the Services with the consent of a parent or legal guardian. We do not knowingly collect personal information from children under 18 without such consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy:
Email: admin@checkatreatment.com
Address: 6 Northcote Road, London, SW11 1NT
